Accessibility

Designed for everyone

We believe hospitality should be welcoming and accessible to everyone, and we are committed to making our website and our guest experience as inclusive as we reasonably can.

Our website

This website has been designed with WCAG 2.1 Level AA principles in mind. That includes:

Clear and readable text with appropriate colour contrast
Keyboard-accessible navigation and interactive elements
Clearly visible keyboard focus indicators
Descriptive alternative text for meaningful images
Logical heading structures and page organisation
Accessible forms and interactive controls
Content that remains usable without JavaScript where reasonably possible
Support for guests who prefer reduced motion or have motion sensitivity
Responsive design across desktop, tablet and mobile

The site has undergone programmatic accessibility checks. It has not yet been independently audited by a specialist accessibility consultant, or comprehensively tested with people who use assistive technologies.

We therefore do not claim that every aspect of the website is fully accessible in every situation. We would rather say that plainly than overstate it, and we are committed to improving as we find opportunities to do so.

Accessibility at the hotel

We want every guest to feel comfortable, welcome and respected during their stay. If you have accessibility requirements or need additional assistance, please contact us before you arrive. Advance notice lets our team understand what you need and arrange it properly rather than improvise on the day.

Depending on your requirements, we may be able to help with:

Accessible accommodation options
Mobility assistance
Accessible routes and facilities
Wheelchair assistance
Accessible bathroom requirements
Assistance during arrival and departure
Transportation arrangements
Other reasonable accessibility requests

Availability of specific facilities and services varies by room type and by what the hotel has available. For the best experience, discuss your requirements with our team before booking or arriving.

Need assistance?

If you have a question about accessibility, contact our team before your stay. We will be glad to talk through your requirements and help make the stay as comfortable as possible.

Hotel ETT Premises 52578-001
Office No. A1-3641379065
IFZA Business Park, Building A1
Dubai Silicon Oasis Dubai, United Arab Emirates

+971 55 233 6673 Contact the hotel

Tell us about a barrier

If you hit an accessibility barrier on this website or during your stay, we would rather know. Please contact our team and tell us:

What happened
Where you experienced the issue
What you were trying to do
Anything else that helps us understand the problem

Your feedback helps us find barriers and improve the website, our services and the guest experience. We will review what you send and take reasonable steps to address it.

Our commitment

Accessibility is an ongoing process

We will keep reviewing and improving the accessibility of our website and our guest services as we identify opportunities to make the experience more inclusive.

Everyone is welcome at Hotel ETT.